FAQ

Q: Can I customize products?
A:Yes. Let us know the specific customization requirements, we will give you offer accordingly.

Q: Can I get a sample?
A: Yes, we are pleased to provide you free samples if we have available stock samples.

Q: Can I customize the logo and packaging?
A: Yes, we can customize products based on your design and packaging requirements. Please send your detailed requirements to us.

Q: How do you control the quality ?
A: We have a dedicated Quality Control team that conducts random inspections or full inspections on orders according to AQL standards.

Q: Which shipping methods do you use?
A: We offer sea, air, and land freight as well as express delivery. The specific options depend on the quantity of the order.

Q: What kind of packaging do you use?
A: There’re many packaging options for the product, such as card, bag, bottle, box… For OEM order, we can provide customized packaging. If you have no ideas about the package, we can also provide you some suggestions according to the exact product.

Q: What is your lead time?
A: First order 35-45 days, repeat order 30-40 days.

Q: What kind of packaging options do you offer ?
A: There’re many packaging options for the product, such as card, bag, bottle, box… For OEM order, we can provide customized packaging. If you have no ideas about the package, we can also provide you some suggestions according to the exact product.

Q: Which payment method do you accept ?
A: We accept T/T,L/C, Alipay, Credit Card,PayPal,Western Union…